Support – Umed Studio

Welcome to the official support page for Umed Studio mobile apps and games. If you are experiencing an issue, need help, or want to provide feedback, you can reach us directly using the information below.

1. How Can We Help?

We support all Umed Studio apps, including:

Knock Knock: Who’s There?
Upcoming kid-safe games
Other toddler learning apps

Our team aims to respond to every inquiry within 24–48 hours.

2. Contact Us

Email: hello@umedstudio.com

Website: www.umedstudio.com

3. For Parents

All Umed Studio apps are designed for young children and follow strict privacy rules. If you have questions about safety, data protection, or app behavior, please contact us.

You can also review our full privacy policy here:
Privacy Policy – Knock Knock: Who’s There?

4. Technical Support

If the app is not opening, crashing, or behaving unexpectedly, please include the following information in your email:

Your device model (e.g., iPhone 14, Pixel 6)
Your system version (iOS/Android)
The app name and version
A short explanation of the issue